\n<\/em><\/p>\n
Have you ever selected a file in SOLIDWORKS PDM Web2 and the preview doesn\u2019t appear and you get the spinning wheel?<\/p>\n
![\"\"](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Troubleshooting-SOLIDWORKS-PDM-Web2-image0.png\")
<\/p>\n
This is typically caused by incorrectly configuring Web2.\u00a0 One of the most common issues that occur when implementing Web2 is that the preview does not appear or the login page appears after selecting a file.\u00a0 This is likely due to the incorrect identity set in the \u2018SOLIDWORKS PDM Web2\u2019 Application Pool of Microsoft Internet Information Services (IIS).\u00a0 If the permissions are incorrect, the Web2 application is not able to copy the file from the PDM vault to the web server, which means you will not be able to get the file.<\/p>\n
When Web2 is first installed, the Identity is set to NetworkService.\u00a0 You must change it to a user account.\u00a0 This user account must be part of the IIS_IUSRS group in the Windows Server and have logged into the server.<\/p>\n
<\/p>\n
![\"\"](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Troubleshooting-SOLIDWORKS-PDM-Web2-image2.png\")
<\/h1>\n
To change it, do the following:<\/p>\n
- \n
- Launch the Internet Information Services (IIS) Manager<\/li>\n
- Select the folder Application Pools<\/li>\n
- Select the SOLIDWORKS PDM Web2 application pool and select \u201cAdvanced Settings\u2026\u201d<\/li>\n
- Find \u2018Identity\u2019 and modify<\/li>\n
- Select Custom account and set the credentials of the user account that you are using for the web server.<\/li>\n<\/ol>\n
![\"\"](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Troubleshooting-SOLIDWORKS-PDM-Web2-image3.png\")
After an upgrade of Web2, the Identity of the Application Pool will automatically get reset to NetworkService.\u00a0 You will need to change it back to use the user account.<\/p>\nSome other possible causes of Web2 being unable to preview files:<\/p>\n
- \n
- The password of the user account changed or expired. The application pool identity will need to be updated with the correct password.<\/li>\n
- The login settings of the local vault view are using Automatic Login. You will need to disable the settings \u201cUse server default\u201d and \u201cUse automatic login for this vault\u201d from the Administration tool and Settings.<\/li>\n<\/ul>\n
![\"\"](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Troubleshooting-SOLIDWORKS-PDM-Web2-image4.png\")
<\/h1>\nTo make sure Web2 is installed and configured correctly, please refer to the PDM Installation Manual<\/a>.<\/p>\n<\/div>\n
\nSimulation Step-Up Series<\/h1>\n
Last month<\/a>, Brian discussed the topic of Shell strategies<\/span><\/strong><\/span>. This month, it is Omar\u2019s turn. He talks about Productivity Tools<\/strong>.<\/p>\n
Part 1:<\/p>\n
https:\/\/www.youtube.com\/watch?v=7xB1e-5Gd5Q<\/p>\n
Next month, Reza will discuss the topic of Reports<\/strong>.<\/span><\/p>\n
Noteworthy Solutions from the SOLIDWORKS Knowledge Base<\/h1>\n
![\"icon](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\")
How does SOLIDWORKS\u00ae Visualize on a SolidNetWork Licensing (SNL) client machine determine whether to use a license for SOLIDWORKS Visualize Professional or Standard, or one from SolidNetWork Licensing?
\n<\/b>SOLIDWORKS\u00ae Visualize acquires a license based on the \u2018License Order\u2019 on the \u2018SolidNetWork License Manager client\u2019. To change the SOLIDWORKS Visualize license order, follow the instructions in Solution Id: S-073419<\/a>.<\/p>\n In SOLIDWORKS\u00ae Inspection Standalone, is it possible to add a SubType list for characteristic custom properties?
\n<\/b>In SOLIDWORKS\u00ae Inspection Standalone, you can add a SubType list by editing the \u2018InspectionLists.xml\u2019. For detailed instructions, see Solution Id: S-073319<\/a>.<\/p>\n![\"Icon](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture1.png\")
Can I use Product View (Creo\u00ae View) Express to view a Pro\/ENGINEER (Creo) model with a complex structure and referenced components located in different folders (also Library folders) in a SOLIDWORKS\u00ae PDM vault?
\n<\/b>The Product View Express (Creo View Express) application can only preview models for which all components are located in the same folder as the top assembly. As a possible solution, you can use .pvz format file, which is a viewable copy of the Pro\/ENGINEER model. This file must be created in the Pro\/ENGINEER application, after which it can be previewed in Product View Express.
\nFor more information, see Solution Id: S-073304<\/a>.<\/p>\n![\"\"](\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture4.png\")
Why do I receive the \u2018Problem is too large for the Direct Sparse solver. Try running the problem with other solvers\u2019 error even though I am using \u2018Offloaded Simulation\u2019 or the \u2018Intel Direct Sparse\u2019 solver?
\n<\/b>If the problem is too large, the \u2018Intel Direct Sparse\u2019 solver may overflow some integer limits while performing the calculations. This is similar to the \u2018Direct Sparse\u2019 solver, and typically occurs with a large number of Degrees of Freedom (DOF).
\nFor more information, see Solution Id: S-073313<\/a>.<\/p>\n<\/p>\n
\n<\/div>\n