{"id":4859,"date":"2016-11-11T11:29:31","date_gmt":"2016-11-11T11:29:31","guid":{"rendered":"http:\/\/www.solidapps.co.uk\/blog\/?p=4859"},"modified":"2016-11-11T11:34:19","modified_gmt":"2016-11-11T11:34:19","slug":"solidworks-support-monthly-news-november-2016","status":"publish","type":"post","link":"https:\/\/www.solidapps.co.uk\/blog\/2016\/11\/solidworks-support-monthly-news-november-2016\/","title":{"rendered":"SOLIDWORKS support Monthly News \u2013 November 2016"},"content":{"rendered":"<p>Welcome to this new edition of the SOLIDWORKS Support Monthly News, coauthored by members of the SOLIDWORKS Technical Support teams worldwide.<\/p>\n<h1>Shape the future of SOLIDWORKS with the SOLIDWORKS Top Ten List<\/h1>\n<p>The <a href=\"http:\/\/blogs.solidworks.com\/solidworksblog\/2016\/10\/solidworks-world-2017-top-ten-list-now-open-idea-submission.html\" target=\"_blank\">SOLIDWORKS World Top Ten List <\/a>is now open for submitting ideas in preparation for <a href=\"https:\/\/www.solidworks.com\/sww\/index.htm?\" target=\"_blank\">SOLIDWORKS World 2017 <\/a>at the Los Angeles Convention Center in Los Angeles, California from February 5-8, 2017. During the event, the Top Ten user voted ideas from <a href=\"http:\/\/blogs.solidworks.com\/solidworksblog\/2016\/10\/solidworks-world-2017-top-ten-list-now-open-idea-submission.html\" target=\"_blank\">this forum <\/a>will be showcased.<br \/>\nThe SOLIDWORKS World Top Ten List is YOUR wish list: More than 90% of the enhancements in SOLIDWORKS are directly <a href=\"https:\/\/www.solidworks.com\/sw\/why-solidworks\/solidworks-community.htm\" target=\"_blank\">requested by customers<\/a>. This is your chance to have your voice heard. You are likely to see your idea or one you voted for in a future release of SOLIDWORKS, as that was the case for the <a href=\"http:\/\/www.dan-herzberg.com\/solidworks-world-top-ten-list-data\/\" target=\"_blank\">vast majority of ideas on the Top Ten List in past years<\/a>.<\/p>\n<table>\n<tbody>\n<tr>\n<td>Let the ideas\u2026 Begin! Submit them <a href=\"https:\/\/forum.solidworks.com\/community\/solidworks-world-2017-top-ten-list\" target=\"_blank\">HERE<\/a>.<br \/>\n<b>Summary:<\/b><\/p>\n<ul>\n<li>December 15, 2016 is the end for new idea submissions.<\/li>\n<li>December 16, 2016 voting on all ideas begins.<\/li>\n<li>January 20, 2017 voting ends.<\/li>\n<\/ul>\n<\/td>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-9830 size-thumbnail colorbox-14694\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Defining-New-Products1-120x120.jpg\" alt=\"Defining-New-Products\" width=\"120\" height=\"120\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h1>The top three things you can do to improve overall performance in SOLIDWORKS Simulation<\/h1>\n<p><em>By Jay Seagla<strong>r<\/strong> <\/em><\/p>\n<ol>\n<li><strong>Optimize your Mesh = the gold medal of time savers<\/strong><br \/>\nReduce the number of Degrees of Freedom (DOF) in your study by simplifying and being more selective about mesh refinement. An over-refined mesh in non-critical zones makes for poor ROI of your computer\u2019s computing time and resources. Upgrading hardware is not a cure-all. If your models and studies are large or complex, you will be dealing with massive amounts of data. No matter how powerful your system is, there will be a delay when your system tries to read a 1 GB file from disk and load it into memory. Investing in powerful hardware will certainly help, but if your current system takes 10 minutes to open an assembly, load a study, and display existing results, upgrading your hardware might only reduce that to seven minutes instead of ten minutes<\/li>\n<li><strong>Solid State Drive = more responsive UI<\/strong><br \/>\nEnsure you have a Solid State Drive (SSD) with a fast read and write speed as your primary OS drive. Furthermore, when working with any Simulation study, make sure both the model and results folder in study properties is set to a location on an SSD. Purchasing an SSD is the single most important (and often least expensive) investment you can make for an across-the-board performance improvement for pretty much everything (not only SOLIDWORKS)! For SOLIDWORKS Simulation in particular, there is a huge amount of data throughput when you activate studies, mesh, solve (in the form of temporary files, some of which are written and read to disk during solving), load result plots, and save study data changes. Even a modest 20% improvement in disk read and write speed will be noticeable. Of course, once you complete your project and you need to archive it, there is no need to leave the files on your SSD. It usually has limited capacity, so it is better to move the files to a regular drive. When you need to reopen the files and explore results, you can move everything back to your SSD for better performance.<\/li>\n<li><strong>When shopping for a new computer,\u00a0clock speed wins over number of cores<\/strong><br \/>\nThe notion that doubling the number of cores halves the solution time is plain wrong. It is pretty much like saying that doubling the number of participants in a meeting will make it twice as productive! Be sure to prioritize CPU clock speed over number of CPU cores when selecting a processor. In a lot of software, certain operations are inherently linear (sequential) and cannot be multi-threaded. This limits them to a single CPU core. In such cases, you might see better performance on a single CPU quad core system with a 4.0 GHz clock speed than you would on a system with 32 total cores and a 2.5 GHz clock speed. Many portions of the SOLIDWORKS Simulation solver are multi-threaded, so you may see significant performance improvement during certain phases of meshing or solving if you have additional cores. Do not expect to see 100% CPU usage all the time, though \u2013 it is completely normal to observe full usage of only a single core during certain tasks.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<h1>Does SOLIDWORKS\u00ae PDM Standard support custom API add-ins, standalone API applications or any of the SOLIDWORKS\u00ae PDM migration and upgrade tools?<\/h1>\n<p><em>By Tor Iveroth<br \/>\n<\/em><\/p>\n<p>SOLIDWORKS\u00ae PDM Standard does not have any API customization support. This includes any form of API code, both when using an add-in and a standalone application.\u00a0 Any API application that tries to access a SOLIDWORKS PDM Standard file vault using API methods will fail to log in. The log in attempt may throw the following error \u2018E_EDM_STANDARD_APINOTSUPPORTED\u2019 to indicate that the API is not supported.<\/p>\n<p>The official SOLIDWORKS PDM migration tools and upgrade tools are all compatible with SOLIDWORKS PDM Standard and Professional.\u00a0 However, you must use the 2016 or later version of these tools. The pre-2016 version of the migration and upgrade tools relies on API calls which are not available in SOLIDWORKS PDM Standard.<\/p>\n<p>You can find out if the file vault is SOLIDWORKS PDM Standard by viewing the file vault properties in the administration tool. The \u2018Vault Type\u2019 will show which type the file vault is in. To programmatically find out the vault type, use the \u2018GetVaultType (IEdmVault16)\u2019 method available in the 2016 or later API.<\/p>\n<p>The following migration options are available for SOLIDWORKS PDM Standard:<\/p>\n<ul>\n<li>To upgrade a SOLIDWORKS PDM Standard or Professional file vault to a new version or service pack, run the database upgrade tool found on the installation media under \u2018SWPDMServer\\Upgrade\\Upgrade.exe\u2019.<\/li>\n<li>To upgrade SOLIDWORKS files to current SOLIDWORKS\u00ae 2016 or later format in a SOLIDWORKS PDM Standard or Professional vault, use the \u2018File Version Upgrade Tool\u2019. The tool can be installed from the installation media under \u2018SWPDMClient\\Support\\File Version Upgrade\\File Version Upgrade.exe\u2019.<\/li>\n<li>To migrate a SOLIDWORKS Workgroup PDM vault into a SOLIDWORKS PDM Standard or Professional file vault, use the 2016 version of the \u2018Workgroup PDM to SOLIDWORKS PDM migration tool\u2019. This tool is available to VARs on the VAR Resource Center (VRC) in the SOLIDWORKS PDM area. End customers should contact their VAR for more details.<\/li>\n<li>To migrate data from other systems into a SOLIDWORKS PDM Standard or Professional file vault, use the 2016 version of the \u2018XML Migration Tool\u2019. VARs can find more details on the VAR Resource Center (VRC) in the SOLIDWORKS PDM area. End customers should contact their VAR for more details. Simulation Step-Up Series Last month, Ramesh concluded on the topic of <strong>Bolt Connectors<\/strong>. He now moves on to discussing <strong>Pin Connectors<\/strong>, another widely use type of connector in SOLIDWORKS Simulation.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h1>Simulation Step-Up Series<\/h1>\n<p>Last month, Ramesh talked about\u00a0 <strong>Pin Connectors<\/strong>. With Bolt and Pin connectors now behind us, Ramesh turns to the other types of Connectors (Spring, Bearing, Spot and Edge Welds, Link and Rigid connectors).in SOLIDWORKS Simulation.<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/aAmitMEPLKY?rel=0\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>Next month, Ramesh will discuss another important topic: Material Properties.<\/p>\n<h1>Noteworthy Solutions from the SOLIDWORKS Knowledge Base<\/h1>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408 colorbox-14694\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> When enabling add-ins, why do I see the error \u2018Could not obtain a license for SOLIDWORKS [product name]. License server does not support this feature. (-18,147,0)\u2019?<br \/>\n<\/b>This problem affects products that combine the SOLIDWORKS\u00ae product and the SOLIDWORKS Simulation product into a single license. The affected products are:<br \/>\n\u2022\u00a0\u00a0 \u00a0SOLIDWORKS Premium with SOLIDWORKS Simulation Professional 2017 Network<br \/>\n\u2022\u00a0\u00a0 \u00a0SOLIDWORKS Premium with SOLIDWORKS Simulation Premium 2017 Network<br \/>\nThis issue is reported in SPR 988372.<br \/>\nIf you encounter this problem, please contact your SOLIDWORKS Reseller.<br \/>\nFrom Solution Id: S-072140.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408 colorbox-14694\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> How do I use an NVIDIA\u00ae Quadro\u00ae Visual Computing Appliance (VCA) as a SOLIDWORKS\u00ae Visualize Boost machine for offline renders?<br \/>\n<\/b>Users of the SOLIDWORKS Visualize Professional 2017 SP0 software who want to render offline (batch) jobs to their NVIDIA Quadro VCA must follow a special procedure.<br \/>\nThe steps are explained in Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-5K2BL7F\" target=\"_blank\">S-071995<\/a>.<br \/>\n<b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408 colorbox-14694\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> After upgrading the operating system, what causes Task Scheduler to stop functioning when I export files?<br \/>\n<\/b>If you start an export task after upgrading the Windows\u00ae operating system, the Task Scheduler tool may fail to process the task.<br \/>\nThis behavior can occur if .dll library files become unregistered during the operating system upgrade.<br \/>\nTo resolve this issue, see Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-5J7JS0D\" target=\"_blank\">S-071976<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-405 colorbox-14694\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture1.png\" alt=\"Icon - EPDM\" width=\"16\" height=\"16\" \/> When creating or upgrading a file vault database In the SOLIDWORKS\u00ae PDM 2017 software, why does the error \u2018The specified @server_name does not exist\u2019 appear in the log?<br \/>\n<\/b>If the Microsoft\u00ae SQL Server\u00ae system that hosts the file vault database was renamed previously, it is possible that the SQL server is still using the old system name internally. In such case, when you use the SOLIDWORKS\u00ae PDM 2017 application and try to upgrade an existing vault or create a new vault, the operation will fail. For instructions to solve the issue, read <span class=\"AppletStyleParent77\"><span id=\"Solution_Id_Label\">Solution Id<\/span>: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-5NUXBFC\" target=\"_blank\">S-072127<\/a>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-410 colorbox-14694\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture4.png\" alt=\"icon - Simulation\" width=\"16\" height=\"16\" \/>\u00a0<strong>In the SOLIDWORKS\u00ae Simulation software, how do I troubleshoot issues with the \u2018Intel Network Sparse\u2019 solver \u2018Offloaded Simulation\u2019 functionality?<\/strong><br \/>\nWhen using the \u2018Intel Network Sparse\u2019 solver \u2018Offloaded Simulation\u2019 functionality, you may experience the following symptoms:<br \/>\n\u2022\u00a0\u00a0 \u00a0The list of computers in the \u2018SOLIDWORKS Simulation Network Manager\u2019 window is completely blank. The coordinator system does not appear at the top of the list.<br \/>\n\u2022\u00a0\u00a0 \u00a0The \u2018SOLIDWORKS Simulation Worker Agent\u2019 window on a worker system shows that it is processing an offloaded SOLIDWORKS Simulation. However, the status on the worker never goes beyond 0%. The coordinator may show a status greater than 0% (such as 9.1% overall; 100% \u2018Current Task: Establishing element connectivity\u2019), but it does not progress.<br \/>\n\u2022\u00a0\u00a0 \u00a0You see repeat prompts to enter the network password despite using the correct password.<br \/>\nSolutions to the above situations and more general troubleshooting suggestions can be found in a PDF attachment to Solution ID: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-5MBKBLW\" target=\"_blank\">S-072063<\/a>.<\/p>\n<p>\u2013 \u2013 \u2013 = = = o o O o o = = = \u2013 \u2013 \u2013<\/p>\n<p>That\u2019s it for this month. Thanks for reading this edition of SOLIDWORKS Support News.<\/p>\n<p>Originally posted in the <a href=\"http:\/\/blogs.solidworks.com\/tech\/2016\/11\/solidworks-support-monthly-news-november-2016.html\" target=\"_blank\">SOLIDWORKS Tech Blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to this new edition of the SOLIDWORKS Support Monthly News, coauthored by members of the SOLIDWORKS Technical Support teams worldwide. Shape the future of SOLIDWORKS with the SOLIDWORKS Top&hellip; <\/p>\n","protected":false},"author":1,"featured_media":798,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[25,26],"class_list":["post-4859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solidworks","tag-solidworks-2","tag-support"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=4859"}],"version-history":[{"count":3,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4859\/revisions"}],"predecessor-version":[{"id":4863,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4859\/revisions\/4863"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/media\/798"}],"wp:attachment":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=4859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=4859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=4859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}