{"id":4226,"date":"2016-04-13T11:41:13","date_gmt":"2016-04-13T10:41:13","guid":{"rendered":"http:\/\/www.solidapps.co.uk\/blog\/?p=4226"},"modified":"2016-04-13T11:41:13","modified_gmt":"2016-04-13T10:41:13","slug":"solidworks-support-monthly-news-april-2016","status":"publish","type":"post","link":"https:\/\/www.solidapps.co.uk\/blog\/2016\/04\/solidworks-support-monthly-news-april-2016\/","title":{"rendered":"SOLIDWORKS Support Monthly News \u2013 April 2016"},"content":{"rendered":"<p>Welcome to this new edition of the SOLIDWORKS Support Monthly News, coauthored by members of the SOLIDWORKS Technical Support teams worldwide.<\/p>\n<h1>Where did my Server Administration tab in SolidNetWork License Manager go?<\/h1>\n<p><em>By Mithilesh Kapre<br \/>\n<\/em><\/p>\n<p>Have you ever opened your<strong> SolidNetWork License Manager <\/strong>only to find the <strong>Server Administration<\/strong> tab was missing?<\/p>\n<figure id=\"attachment_11085\" class=\"thumbnail wp-caption aligncenter\"><a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image2.jpeg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11085 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image2.jpeg\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image2-300x208.jpeg 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image2.jpeg 602w\" alt=\"SolidNetWork License Manager 2\" width=\"475\" height=\"329\" \/><\/a><figcaption class=\"caption wp-caption-text\"><em>Where did the <strong>Server Administration<\/strong> tab go?<\/em><\/figcaption><\/figure>\n<p>You may not know this if you are just a user of a SolidNetWork License (SNL) license: To manage the license server, you need to go into the <strong>Server Administration<\/strong> tab of the SolidNetWork License Manager. On the server machine, this can normally be accessed by clicking Start &gt; All Programs &gt; SOLIDWORKS 2016 &gt; SOLIDWORKS Tools &gt; SolidNetWork License Manager 2016 (or your current version of SOLIDWORKS).<\/p>\n<p>Using the Server Administration tab, you can Start server, modify or reread licenses, set rules for access to licenses, and also view SNL logs.<\/p>\n<figure id=\"attachment_11084\" class=\"thumbnail wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11084 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image1.jpeg\" sizes=\"auto, (max-width: 451px) 100vw, 451px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image1-300x207.jpeg 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image1-615x424.jpeg 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image1-728x502.jpeg 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/image1.jpeg 740w\" alt=\"SolidNetWork License Manager 1\" width=\"451\" height=\"311\" \/><figcaption class=\"caption wp-caption-text\"><em>Server Administration tab on the 5-Tab SNL Manager<\/em><\/figcaption><\/figure>\n<p>However in some cases, your computer is both a license server and a client machine. And when you try to access license server you notice that it comes with only 4 tabs! What\u2019s happening?<\/p>\n<p>Actually, the The <strong>4-Tab SNL Manager<\/strong> and the <strong>5-Tab SNL Manager <\/strong> are stored in different locations on your computer:.<\/p>\n<p>The path to the 4-Tab SNL Manager is :<\/p>\n<p><strong>C:\\Program Files\\SolidWorks Corp\\SolidWorks\\setup\\i386\\swlmwiz.exe<\/strong><\/p>\n<p>The path to the 5-Tab SNL Manager is :<\/p>\n<p><strong>C:\\Program Files (x86)\\SolidWorks Corp\\SolidNetWork License Manager\\utils\\swlmwiz.exe<\/strong><\/p>\n<p>Note: The 5-Tab SNL Manager resides in folder\u00a0<strong>Program Files (x86)<\/strong>. This indicates it is an 32-bit application.<\/p>\n<p>Depending on where you installed SOLIDWORKS, the folder structure may vary computer to computer. The important difference is that the 5-Tab version is found under the Program Files (x86) folder and the 4-tab one is under the Program Files folder. You can search those folders for swlmwiz.exe if you\u2019re unable to find it.<\/p>\n<p>It is a good practice create a shortcut of this executable to avoid confusion.<\/p>\n<h1 class=\"pl-header-title\">Simulation Step-Up Series<\/h1>\n<p>Introducing the <strong>Simulation Step-Up learning series<\/strong>!<br \/>\nThe North America SOLIDWORKS Simulation experts present a series of short, to-the-point and actionable videos. They cover best practices, background knowledge, real-world considerations, and new product updates.<br \/>\nWe hope you find the content relevant, engaging, and complementary to your instructor-led VAR training.<\/p>\n<p>First video, team introduction:<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/rCAAWkubwbI?rel=0\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Want more? Here is the video about how to make your CAD model ready for simulation:<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/amJ88taxNWY?rel=0\" width=\"853\" height=\"480\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h1>Migrating Routing Database<\/h1>\n<p><em>By Akhil Viswanath<br \/>\n<\/em><\/p>\n<p>As a SOLIDWORKS Routing user, you are very likely to have to perform a database migration sooner or later. You will have to do it when you plan to do a:<\/p>\n<ul>\n<li><strong><em>Software upgrade<\/em><\/strong> from previous SOLIDWORKS version to a newer version<\/li>\n<li><strong><em>Hardware migration<\/em><\/strong>, where you replace your current computer or server with a new one..<\/li>\n<\/ul>\n<p>If you don\u2019t have a robust plan for migration, there can be cases of route failing, or on editing route, relevant files (not just SOLIDWORKS document) not being found, etc. So as not to encounter any problem after migration, let\u2019s take a look at couple of recommended options.<\/p>\n<p><strong>Note:<\/strong><\/p>\n<ul>\n<li>Before attempting any of the options stated below, the Standard Operating Procedure (SOP) for migration is to back up the Routinglib.db file, standard routing components from the design library folder along with all SOLIDWORKS documents.<\/li>\n<\/ul>\n<h3><strong>Option1: <em><span style=\"color: #000000;\">Upgrading a SOLIDWORKS to a newer version (overwrites the existing install)<\/span><\/em><\/strong><\/h3>\n<p>The advantage of this option is that it is an easier method of overwriting an existing install\/upgrade.<\/p>\n<p><strong><em>Example:<\/em><\/strong> In this scenario, let\u2019s look at a case where upgrade is from SOLIDWORKS 2015 to SOLIDWORKS 2016 thereby overwriting the SOLIDWORKS 2015 install.<\/p>\n<p>The routing database is stored in the Routinglib.db file which typically is in folder C:\\ProgramData\\SOLIDWORKS\\SOLIDWORKS 2015\\design library\\routing.<\/p>\n<p>After installation, the Routinglib.db file is upgraded to the 2016 version. To check that everything is correct:<\/p>\n<ol>\n<li>Start SOLIDWORKS 2016<\/li>\n<li>go to Options &gt; System Options &gt; File Locations &gt; Design Library<\/li>\n<li>Browse and set 2015 version folder path.<br \/>\n<strong><em><a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11405 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1.png\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1-300x117.png 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1-768x300.png 768w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1-615x240.png 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1-728x285.png 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image1.png 872w\" alt=\"Migrating Routing Database - image1\" width=\"511\" height=\"200\" \/><\/a><\/em><\/strong><\/li>\n<li>Start Routing Library Manager (RLM)<\/li>\n<li>Go to Routing File Locations and Settings &gt; Routing Library.<\/li>\n<li>Ensure that the path is correctly pointing to the 2015 location ( since 2015 was upgraded to 2016).<br \/>\n<a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11406 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2.png\" sizes=\"auto, (max-width: 564px) 100vw, 564px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2-300x117.png 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2-768x300.png 768w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2-615x240.png 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2-728x284.png 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image2.png 1097w\" alt=\"Migrating Routing Database - image2\" width=\"564\" height=\"220\" \/><\/a><\/li>\n<\/ol>\n<p>Once this is done, you are all set to use SOLIDWORKS Routing.<\/p>\n<h3><strong>Option2: <span style=\"color: #000000;\"><em>Installing new version of SOLIDWORKS 2016 and not upgrading the previous install<\/em><br \/>\n<\/span><\/strong><\/h3>\n<p>The advantage of this method is that you get two instances of SOLIDWORKS on your machine.<\/p>\n<p><strong><em>Example:<\/em><\/strong> In this scenario, you prefer to have a fresh install of SOLIDWORKS 2016 and do not upgrade SOLIDWORKS 2015. So after installation, there will be two instances of SOLIDWORKS: versions2015 and 2016.<\/p>\n<p>After installation, check that everything is correct:<\/p>\n<ol>\n<li>Start SOLIDWORKS 2016.<\/li>\n<li>Go to Tools &gt; Options &gt; System Options &gt; File Locations<\/li>\n<li>Set the location of the SOLIDWORKS 2016 design library path.<br \/>\n<a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11407 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3.png\" sizes=\"auto, (max-width: 457px) 100vw, 457px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3-300x127.png 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3-768x324.png 768w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3-615x259.png 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3-728x307.png 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image3.png 806w\" alt=\"Migrating Routing Database - image3\" width=\"457\" height=\"193\" \/><\/a><\/li>\n<li>Copy the entire <strong>\u2018Routing\u2019<\/strong> folder from <strong><em>C:\\ProgramData\\SOLIDWORKS\\SOLIDWORKS 2015\\design library\\<\/em><\/strong> and paste it under <strong><em>C:\\ProgramData\\SOLIDWORKS\\SOLIDWORKS 2016\\design library\\.<br \/>\n<\/em><\/strong>This ensures that the SOLIDWORKS 2015 version of Routinglib.dll along with the standard routing components are copied to the appropriate SOLIDWORKS 2016 location.<\/li>\n<\/ol>\n<ol start=\"5\">\n<li>When you receive a prompt to replace the Routinglib.dll that already exists in the SOLIDWORKS 2016 routing design library folder, choose \u2018Copy and Replace\u2019 option.<\/li>\n<li>Start the SOLIDWORKS 2016 Routing Library Manager (RLM)<\/li>\n<li>Go to Routing File Locations and Settings &gt; Routing library.<\/li>\n<li>Define the SOLIDWORKS 2016 folder path design library path.<br \/>\n<a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11408 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4.png\" sizes=\"auto, (max-width: 614px) 100vw, 614px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4-300x106.png 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4-768x271.png 768w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4-615x217.png 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4-728x256.png 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image4.png 1107w\" alt=\"Migrating Routing Database - image4\" width=\"614\" height=\"216\" \/><\/a><\/li>\n<li>In the \u201cPiping and Tubing Database\u201d tab, click \u2018Import Data\u2019<\/li>\n<li>Click \u2018Synchronize\u2019. See below:<br \/>\n<a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11409 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5.png\" sizes=\"auto, (max-width: 539px) 100vw, 539px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5-300x124.png 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5-768x318.png 768w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5-615x254.png 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5-728x301.png 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image5.png 1127w\" alt=\"Migrating Routing Database - image5\" width=\"539\" height=\"223\" \/><\/a><br \/>\nThe synchronize option will take some time to finish depending on the total number of files in the folder.<\/li>\n<li>When the synchronization process is over, open a sample routing assembly files from your projects folder and ensure that the file references are correctly set and point to the SOLIDWORKS 2016 folder. Make sure that there is no data corruption.<\/li>\n<\/ol>\n<p><strong><u>Note: <\/u><\/strong><\/p>\n<ul>\n<li>In both options stated above, it is recommended to have back-up of routinglib.db, routing library and routing projects (assemblies, parts, drawings) folders and files.<\/li>\n<li>For ease of use and to avoid confusion, try retaining the folder structure as that of default when creating custom routing components. Sub-folders can though vary based on further classification of components.<br \/>\n<a class=\"zoomLink cboxElement\" href=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-11410 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6.png\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" srcset=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6-300x149.png 300w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6-768x382.png 768w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6-615x306.png 615w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6-728x362.png 728w, http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Migrating-Routing-Database-image6.png 878w\" alt=\"Migrating Routing Database - image6\" width=\"510\" height=\"254\" \/><\/a><\/li>\n<\/ul>\n<p>To summarize database migration options discussed, there is no recommendation as such as to which option should you prefer as this is solely at your discretion.<\/p>\n<h1>Noteworthy Solutions from the SOLIDWORKS Knowledge Base<\/h1>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> Is there a hotfix available for SPR 921731 (Copy Hole Wizard standard and Toolbox hardware fails to create copied\/derived HW standard in Toolbox Configure)<br \/>\n<\/b><\/p>\n<p>Yes, the SOLIDWORKS 2015 SP5 hotfix for this SPR can be found in the Attachments section of Solution S-070885. This hotfix will address the issue mentioned in SPR 921731, in SOLIDWORKS 2015 SP5 ONLY.<br \/>\nFind the hotfix and the procedure to install it in Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-4PJAYR7\" target=\"_blank\">S-070885<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> Hotfix for eDrawings 2015 SP5 to address SPR 940078 (\u201cOpening multiple files in read-only mode and closing the windows deletes the files\u201d)<br \/>\n<\/b><\/p>\n<p>In eDrawings 2015 SP5, an issue has been identified where files may be deleted after opening multiple files in read-only mode followed by closing the eDrawings Viewer window.<br \/>\nA hotfix has been made available to correct this issue. The Hotfix is attached to this Solution S-071143 and is made specifically for eDrawings 2015 SP5.<br \/>\nFind the hotfix and the procedure to install it in Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-4V9MB8M\" target=\"_blank\">S-071143<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-408 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture3.png\" alt=\"icon - SW\" width=\"16\" height=\"16\" \/> General Hotfix for SOLIDWORKS 2016 SP2 that fixes the representation of hidden items in Feature Manager Tree (SPR#937167)<br \/>\n<\/b><\/p>\n<p>A hotfix is available for SOLIDWORKS 2016 SP2 which replaces the \u201cbackslash\u201d with wire frame icons to represent hidden state Feature Manager Tree similar to SOLIDWORKS 2015.<br \/>\nFind the hotfix and the procedure to install it in Solution Id: <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-4SXY8Y6\" target=\"_blank\">S-071046<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-405 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture1.png\" alt=\"Icon - EPDM\" width=\"16\" height=\"16\" \/> When using the SOLIDWORKS\u00ae PDM Web2 client, what causes the web client login page to stop responding or to return the error \u2018Could not open database.\u2019?<br \/>\n<\/b><\/p>\n<p>This error commonly occurs when the Internet Information Services (IIS) \u2018SOLIDWORKS PDM Web2\u2019 application pool does not use the correct Windows\u00ae profile for the application pool identity. More details and a troubleshooting methodology can be found in KB solution <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-4PXNSMS\" target=\"_blank\">S-070903<\/a>.<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-405 colorbox-11083\" src=\"http:\/\/blogs.solidworks.com\/tech\/wp-content\/uploads\/sites\/4\/Screen-capture1.png\" alt=\"Icon - EPDM\" width=\"16\" height=\"16\" \/> When troubleshooting problems with the database server service, how do I monitor SOLIDWORKS\u00ae Enterprise PDM notifications or XML data export processing?<br \/>\n<\/b><\/p>\n<p>The SOLIDWORKS\u00ae Enterprise PDM database server service (ConisioDbServer.exe) periodically polls all vault databases. The service processes notifications, data export rules and broadcast events.<br \/>\nit is possible to use a SQL agent to run a T-SQL script that monitors the table count of the common tables that the database server service should process, and alerts you to a trend of growing records over time.<br \/>\nFor more information and a sample script, refer to KB solution <a href=\"https:\/\/customerportal.solidworks.com\/eservice_enu\/start.swe?SWECmd=GotoView&amp;SWEView=SW+KBase+Solution+View+(eService)&amp;SWERF=1&amp;SWEBU=1&amp;SWEApplet0=SW+KBase+Solution+Form+Applet+(eService)&amp;SWERowId0=1-4NMYEXL\" target=\"_blank\">S-070814<\/a><\/p>\n<p>\u2013 \u2013 \u2013 = = = o o O o o = = = \u2013 \u2013 \u2013<\/p>\n<p>That\u2019s it for this month. Thanks for reading this edition of SOLIDWORKS Support News.<\/p>\n<p>Originally posted in the <a href=\"http:\/\/blogs.solidworks.com\/tech\/2016\/04\/solidworks-support-monthly-news-april-2016.html\" target=\"_blank\">SOLIDWORKS Tech Blog<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to this new edition of the SOLIDWORKS Support Monthly News, coauthored by members of the SOLIDWORKS Technical Support teams worldwide. Where did my Server Administration tab in SolidNetWork License&hellip; <\/p>\n","protected":false},"author":1,"featured_media":798,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[25],"class_list":["post-4226","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solidworks","tag-solidworks-2"],"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=4226"}],"version-history":[{"count":6,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4226\/revisions"}],"predecessor-version":[{"id":4232,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/posts\/4226\/revisions\/4232"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/media\/798"}],"wp:attachment":[{"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=4226"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=4226"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.solidapps.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=4226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}